|SERVICE SEGMENT||MANAGED SERVICES|
|SCOPE||OUTSOURCED MARKET DATA ADMINISTRATION|
BST was hired by a global bank as the outsource arm for their market data administration. Four of our consultants were engaged for two years on invoice reconciliation, RPM management, process control and data quality enhancement on the firms’ MDM inventory system. During our contract, BST brought all invoice payments up-to-date, corrected entries in the MDM system, enhanced the end user ordering process, and recommended several automated processes to improve time of delivery to end users. After two years the firm decided to hire all four consultants to run the processes inhouse.